Questions about orders not yet received
We are currently unable to add an item to your order. If your order is unshipped, we can of course cancel the order you have made thus enabling you to place...
Fri, 21 Dec, 2018 at 3:55 PM
When you place an order with us we will wait for all releases to come into stock and ship them in one go. This means that any orders containing a pre-order...
Fri, 21 Dec, 2018 at 3:55 PM
Our aim is that pre-order items will be shipped to reach you on the official release date. Please note that release dates are liable to change at any time...
Fri, 21 Dec, 2018 at 3:55 PM
Shipping time is based on the shipping method selected by the customer at checkout. Our estimated delivery times are shown below. These times below can...
Thu, 28 Nov, 2019 at 12:04 PM
Please check your shipping confirmation email for your order's tracking information to determine the status of your order. If your order has been ma...
Mon, 2 Dec, 2019 at 2:12 PM
Your shipping confirmation email will contain a link to track your order via the selected shipping methods website (usually via USPS, UPS, FedEx & DHL)....
Mon, 2 Dec, 2019 at 2:21 PM
Customers must be aware that they may be liable to pay Import Taxes and Duties if value of goods ordered are of a value over their national import threshold...
Fri, 21 Dec, 2018 at 3:57 PM